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Naukri.Com poor service

Complain ID : CCN017688   40   Complaint's Reply

Service Complaint Complaint Date: April 25, 2016
Fraudulent services of Naukri.com.

The following commitments were made during the first call -
1- Automatic update of Naukri.com account. However it has been noticed during the mail conversation that profile is required to be updated by self and it is not an automatic feature provided by Naukri. However it was assured during the call that profile will be refreshed automatically from backend.

2- Recruiters offer- All irrelevant offers/ spam messages from recruiter.

3- Irrelevant job openings - Very poor selection of job openings are being sent on Tuesdays and Thursdays. None suits my profile.

4- No assistance from staff.

I am very dissatisfied with Naukri.Com Career services. I paid money for nothing. No relevant job openings are sent. All promises made during the sales call were hoax with no commitment to proper service.

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    Dear Customer,

    We request you to kindly share your customer code, so that we can investigate further.

    Regards,
    Naukri Team

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.