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COMPLAINT ABOUT D2H NON FUNCTION

Complain ID : CCN022544   62   Complaint's Reply

Service Complaint Complaint Date: September 14, 2016
Modified date: September 17, 2016
  • State :  Kerala
  • City :  Kochi
  • Address: 7c1, 7th Floor , Tanzeel Appartment , Attipetty Nagar Chembumulku, Thrikkakara P.o.
Sir/ Madam,

We have been complaining about D2H NON FUNCTION at our home , the details is as furnished.

Name
:
JAMES JOSEPH
State
:
KERALA
City
:
COCHIN
Email ID
:
james.joseph@a2zbizsolutions.in
Mobile :
9567240000
Customer ID 10529494

REMOTE IS NOT FUNCTIONING, NO AUDIO AND NO VIDEO

However after several verbal and written complaint no body attended and resolve the issue.

We have paid the service provider 1 year payment .

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    Dear James,

    We have forwarded your issue to our concerned department and will get it resolved at the earliest.

    Warm Regards,
    Videocon D2H

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.