Service complaint

Complain ID : CCN057526   31  

Service Center Complaint Complaint Date: May 3, 2022
Txn id 3928492056

I am regular customer for Sathya Agency till date purchased TV Washing machine and recently i have purchased A/C from Sathya Agencies, Porur. (New branch)

Customer executive Prakash is worst experience ever had to me before he had insisted me to get Samsung A/C comparing to Voltas but am interested in Voltas he forced me to buy and promised next day delivery and installation. He have given commitment and promised yesterday that the deliver of A/C and installation tonbe done same day. But till date he didnt support after my purchase. I had made full payment and waiting response from your end.

Please inform your executive to not give any wrong commitment. I had trust you people till date but after this incident i never purchase and suggest Sathya Agencies to anyone. Please make people to be professional and genuine to customer before giving any commitment. Rightnow he didnt pick my call today and not proper responce. I will write consumer complaint about this issue.

Thanks.
Complaint Against / To: Sathya Agencies

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