Payment done BY CREDIT CARD but item sent with CASH ON DILEVERY MODE
Complain ID : CCN033514 36 Complaint's Reply
Online Order Complaint
Complaint Date: August 25, 2018
Modified date: September 18, 2018
- State : Maharashtra
- City : Amravati
- Address: B/s Shrikrushna Nagar Old Vmv Bypass Road
dear sir
my placed order Order DS1798 have not received. pls do the needful. I have made mypayment by credit card through PayUmoney as per following details... courier demandinG Cash On Delivery pls rectify the problem...
Payment Details
Merchant Details
Name: Promila Enterprises
Source: thirdparty
Address:
1094/06 2nd Floor Gali Wasti Ram, Dhab Wasti Ram Amritsar, Punjab, Amritsar 143001,
Customer Details
Name:
DARASING
Mobile Number: +91 7387888873
Email: solankedr@gmail.com
Address:
Payee Information
Payment Description
True Gadgets - 4622294843507
Merchant Transaction Indentifier
4622294843507
Payment Breakup
Convenience Fee
` 0.00
GST
` 0.00
Payment History
Status:Completed
Suborder ID:4622294843507
Paid by: solankedr
Paid to: Promila Enterprises
Payment ID:202334210
Date
Action
Status
2018-07-31 13:32:10
Not Started
Not Started
2018-07-31 13:32:40
Transaction Initiated
Initiated
2018-07-31 13:34:33
Money Released to PayUMoney
Money with PayUMoney
2018-08-01 05:35:05
Payment Released Successfully
Payment Released Successfully
2018-08-02 18:26:06
Money Settled To Merchant
Completed
Amount : Rs 1,098.00
Settlement Details
Settlement UTR:
CITIN18897979030
Settlement Amount:
1,076.04
Settled On:
2018-08-02 18:26:06
Transaction Details
Transaction Added On
Source Reference ID
Source
Payment Mode
Amount
2018-07-31 13:32:40
7239677077
PAYU
CC
1,098.00
my placed order Order DS1798 have not received. pls do the needful. I have made mypayment by credit card through PayUmoney as per following details... courier demandinG Cash On Delivery pls rectify the problem...
Payment Details
Merchant Details
Name: Promila Enterprises
Source: thirdparty
Address:
1094/06 2nd Floor Gali Wasti Ram, Dhab Wasti Ram Amritsar, Punjab, Amritsar 143001,
Customer Details
Name:
DARASING
Mobile Number: +91 7387888873
Email: solankedr@gmail.com
Address:
Payee Information
Payment Description
True Gadgets - 4622294843507
Merchant Transaction Indentifier
4622294843507
Payment Breakup
Convenience Fee
` 0.00
GST
` 0.00
Payment History
Status:Completed
Suborder ID:4622294843507
Paid by: solankedr
Paid to: Promila Enterprises
Payment ID:202334210
Date
Action
Status
2018-07-31 13:32:10
Not Started
Not Started
2018-07-31 13:32:40
Transaction Initiated
Initiated
2018-07-31 13:34:33
Money Released to PayUMoney
Money with PayUMoney
2018-08-01 05:35:05
Payment Released Successfully
Payment Released Successfully
2018-08-02 18:26:06
Money Settled To Merchant
Completed
Amount : Rs 1,098.00
Settlement Details
Settlement UTR:
CITIN18897979030
Settlement Amount:
1,076.04
Settled On:
2018-08-02 18:26:06
Transaction Details
Transaction Added On
Source Reference ID
Source
Payment Mode
Amount
2018-07-31 13:32:40
7239677077
PAYU
CC
1,098.00
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Complaints
payment done BY CREDIT CARD but item sent with CASH ON DILEVERY MODE by PayU:
(5 of 5)
Hey,
Please note that this is a successful TXN at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.
Regards,
Team PayU
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