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Exchange mobile not pickuped even after 10 complaints given to paytm customer care

Complain ID : CCN032677   31  

Online Order Complaint Complaint Date: July 12, 2018
  • State :  Maharashtra
  • City :  Pune
  • Address: B-7, Jawale Complex, Wadgaon Sheri Pune-14
Paytm did not pickup my return product (mobile). I'm given false statements of giving wrong IMEI number, which is wrong. I had also shared images for IMEI number.
I was supposed to get cash back of RS 4500 against this exchange of old mobile.
Paytm Order ID:5329660340

If the product is not exchanged I would like to return my newly purchased mobile and get back complete amount transferred to my bank account.
Complaint Against / To: Paytm

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