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not giving refund

Complain ID : CCN046021   56   Complaint's Reply

Online Order Complaint Complaint Date: June 25, 2020
I booked a product of 999 from Instagram through shiprocket company I got the product and it was of very low quality..
I wanted to return it but I did not get any response from shiprocket nor from the seller... the number given to me are switched off...I sent many emails but not a single reply was given...and one of the mail I'd was also wrong... they have policy of 30 days return.. I got the product on 7th June since then I am trying to contact them but no response is given to me till date
Complaint Against / To: simply Fitz

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    Hey,I had returned an item worth Rs 2418.4 from ajio.com and asked to transfer my money into my account for which I had completed the IMPS process but ajio without my consent transferred into ajio wallet and now they are not transferring it back into my account.Everytime I contact them they say we are looking into it and ask to wait for a week again and again.I am completely frustrated by their behaviour.
    My ajio ORDER NO-FL0156049193.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.