No delivery and No refund Online payment fraud

Complain ID : CCN045879   34  

Online Order Complaint Complaint Date: June 19, 2020
  • State :  Gujarat
  • City :  Vadodara
  • Address: E-804, Narayan Aura, Sun Pharma Road, Behind BH Motors, Atladra Vadodara 390012
I have taken online subscription from site www.bookstok.com on 16th June 2019, they committed to start subscription from October 2019 on wards,
But even after sending many reminders, they were unable to deliver single magazine till January 2020 W.R.T full year subscription in my home address at Atladra Vadodara Gujarat, than I requested them to refund my online transfer payment of INR 9780/- on Jan 2020, but till now they have not refunded any money after sending many reminders again and again, request you to please take action on online magazine site http://www.bookstok.com/ so that they cannot do online fraud with others and help me to refund my online transfer payment from them FYI, it was transferred through my HDFC Bank credit card 5522 6050 0160 1750.

Bookstok Mumbai India address is as under:
Bookstok Media Pvt. Ltd.
Shop No. 14, Ground Floor,
Evershine Mall, Mind Space,
Chincholi Link Road, Malad (west),
Mumbai 400064 (India)
www.bookstok.com
Their customer care number : +91 9594 9999 86 (nobody is picking my call since last 2 months)

My address is as under:
Nitin Varshney
E804, Narayan Aura, Sun Pharma Road
Atladra Vadodara
Gujarat - 390012
+91 8140980160

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