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Non delivery of goods/refund

Complain ID : CCN045708   55  

Online Order Complaint Complaint Date: June 11, 2020
  • State :  Gujarat
  • City :  Gandhidham
  • Address: Mehta Chambers, Plot # 235/236, Ward # 12 B, Pin: 370201
I had placed an order for manual pressure sprayers thru' a b2b website www.industrybuying.com vide order # 107418695 on 26/05/2020. I had made full advance payment of 130920/- thru' NEFT to their HDFC Bank account provided by them on 27/05/2020. I am continuously following up with them to deliver the goods but now they are saying that the product is out of stock. They offered me an alternative product, of which, I requested them to send a sample of 100 pieces. They also sent me a fake tracking number of Delhivery for the parcel. I have tracked the package & it's still showing that it's waiting for pickup at warehouse. Now, I am asking for refund of my payment & now no one is responding to my innumerable calls, emails & tweets. Please help me in getting my payment back.
Complaint Against / To: www.industrybuying.com

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