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TVS Electronics Limited - Got a defective mobile and unable to claim warranty

Complain ID : CCN026312   41  

Mobile Complaint Complaint Date: February 27, 2017
Modified date: February 27, 2017
  • State :  Karnataka
  • City :  Bangalore
  • Address: C/O DHL 4th Floor,Plot No 193-197&254-258 137&248-249 Jigani Link Road, Bangalore-562106
I purchased my Redmi 3S prime in 9th December 2016 from TVS Electronics Limited (TIN No:29980051756) and the product was useless. I used it for only 1 month and after that the mobile switched off and not restarting. When i reached to Mi customer care the people asking Rs 7000 to repair the product. Why should i pay such huge amount with my fault, i need my device in good working condition.I am really disappointed with my product, TVS Electronics Limited and Mi customer care service team. Its hurting me alot, please guys don't go for Mi Products which making people dis-pointed. I have decided i am never gonna suggest this brand to any one and this is last product with Mi.
Complaint Against / To: TVS Electronics Limited

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