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Complaint airtel postpoid for Airtel overcharged me for approx 2yrs

Complain ID : CCN023451   35  

Mobile Complaint Complaint Date: October 20, 2016
Modified date: October 25, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: A101, Paramount, 4th Main GM Palya, New Thippasandra
Had activated international roaming on my airtel postpoid number in feb 2014 for a month and was informed that that it is a one time charge and will be taken off automatically next month. Recently had a check and found that i was being charged rs 150 every month since 2014. Airtel's argument is that i should have checked the bill. In spite of telling them i was wrongly informed by their cust support they did not agree to refund more than 3 months of that extra charge, which i politely denied. Airtel has not contacted me since then about it even after i sent several emails.

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