Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Regarding mobile repairing Lava x1 selfi IMEI NO.911450601388015

Complain ID : CCN015995   47  

Mobile App Complaint Complaint Date: February 12, 2016
Dear Sir,
1)We purchase your company phone on date 09.11.15 for detail please check attached photo of bill copy.
2) On date 25.11.15 mobile is goes dead automatically.
3) Immediately I was contact your service centre Om enterprises nasik.
4) His technician checked mobile but he didnot possible to repair at his end.
5) So they send mobile to Lava company.
6) After 6 or 7 days I called to your toll free no. (18602007500) for confirm the status of mobile.
7) At that time your executive told me that your mobile is repaired & sended to nasik service centre without any repairing charges due to mobile is under warranty.
8) I was go to service centre & asked to them for my mobile & now he want repair charges 1500 INR.
9) so request to you please look into.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.