Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Faulty phone sold by samsung

Complain ID : CCN016059   44  

Mobile App Complaint Complaint Date: February 19, 2016
Respected Sir/Madam,

I bought a samsung Android phone on 4th Feb 2016 from dealer and it became faulty within 10 days of usage. When I approached service center as guided by seller they have confirmed to me that it's circuit needs to be replaced and after that it will be handed over back to me. My simple questions to them why they are not giving a new handset in replacement instead of repaired one.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.