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Amazon India No after sales support for 2 months old Mobile gone faulty

Complain ID : CCN024150   24  

Mobile App Complaint Complaint Date: November 7, 2016
Modified date: November 8, 2016
  • State :  Maharashtra
  • City :  Thane
  • Address: D-1002, Rustomjee Acura ABCD CHS Ltd, Majiwada, Thane(W)
Mobile Phone of One Plus 3 make purchased online in September'2016 through Amazon India has gone faulty on 24th Oct'2016.
After taking it to service center, they said Main Board has gone faulty and Main Board is not available with them. Since then, there is no timeline provided for main board and still this faulty phone is in service center. Its still under warranty and no timeline provided for its repair. They are not providing DOA letter on the basis which I can claim replacement from Amazon India.
Complaint Against / To: One Plus Mobile

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