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Service Related Issue using Vainavi internet service is very bad Kukatpally

Complain ID : CCN021809   37  

Internet Complaint Complaint Date: August 12, 2016
Modified date: August 12, 2016
I am using Vainavi internet service. The internet service is very bad. Whenever i start to using the net service it starts buffering. This is being problem for me all the time. Even when i call them they are not responding. Also their service and commitment towards customer is very worst. for selling service they will commit everything but after that they will not work for that. i took connection from Vainavi executive Mr Kiran and i asked him that i need separate bill for each month as i paid for 7 month at a time. i need to submit bill to my company to get grade benefit from my company and he committed for the same but after selling service he is not responding to my phone calls also. i tried calling customer care but they are also not responding properly and due to this i am not getting internet charge from my company and i am paying from my own.
regarding same i already send mail also to vainavi company but no reply for my mail also i received.

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