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Refund

Complain ID : CCN046401   41  

Internet Complaint Complaint Date: July 10, 2020
Myself Prabhjeet Singh, I paid Nextra to provide me the connection for their broadband service on March 18,2020. But they never installed the connection, I got to know thay could not install it in my area, they told me this after taking money via paytm. I asked them to cancel the services and refund the money and one of their agent in jaipur (amit), also did not registered me until April 30, 2020. Then they provided me crf #, and asked to contact the customer service while he took the money. I called customer service they are always saying it will take 20 days then said 15 days then they said again 15 days. I have not received the refund till now, it's been 4 months I m begging them for refund.
Please check on this.
Complaint Against / To: Nextra

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