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Poor service and harassment coplain against TIKONA BROADBAND

Complain ID : CCN031222   32   Complaint's Reply

Internet Complaint Complaint Date: March 23, 2018
Modified date: April 13, 2018
  • State :  Maharashtra
  • City :  Thane
  • Address: A-403. Aravali Sanghvi Hills , Ghodbunder Road , Kavesar Thane 400615
Tikona service request : 1-4902526167

24th August reported to Tikona by mail that for past 2 month net is not working properly frequent log out and session terminates quyickly / for long session also 1MB data transfer

asked for service no reponse

again mail sent on 7th september
finally got service ID 1-4902526167

September mid got phone call of engineer that he will come on saturday upcoming but no one came

later I get Tikona mail that engineer visit is done and problem solved ! but no engineer came send mail to tikona about fake service request completion by them but no response from tikna

7 emails sent on service issues and fake service call but no reply they are just asking money but system didn,t work well

regards
Complaint Against / To: TIKONA BROADBAND

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    Tikona

    Poor service and harassment by Tikona:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We have checked and found that your account has been terminated as per your request.

    Post devices recovered from your premises, full and final settlement amount will be concluded.

    Regards,
    Tikona Care.

    Tikona Care

    Poor service and harassment coplain against TIKONA BROADBAND by Tikona Care:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona,

    We have checked and found your account is terminated as per your request.

    As full and final is concluded, we request you to make payment of Rs 669.85/- at the earliest.

    For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.