Harrasment by tikona despite disconnection

Complain ID : CCN026308   49   Complaint's Reply

Internet Complaint Complaint Date: February 27, 2017
Modified date: February 27, 2017
It's niranjan lal gunera from shriprashtha, nalasopara (west).Id : 1118459912.
we had chosen a three months plan starting from 16 July to 16 October 2016. We wish to terminate it and dont want to continue the service further. The payment had already been cleared. So kindly disconnect the internet service shorty. Also send your technicians to remove and take away the connection stuffs as soon as possible.
kindly perform the required action and ensure the satisfaction of your customers.



now i am receiving threatening calls for non-payment of Rs.1519/-.today I got a call from 09873924068,7838597504,858697587. It was a lady who first told me that she was a Lawyer and practice in Saket court in Delhi. She told me that Tikona has filed a complain against me for not non-payment and she is going to court to file the case against me. I was shocked. , but she was in a hurry and said immediate I need to pay and forward the transaction number to her so that she can have the proof and can close the case, other wise I need to go to Delhi for the court hearing and may be I need to pay the penalty, that will be set by Tikona and the Judge.

This is highly improper and i am going to take this up by complaining to the police.
Complaint Against / To: tikona services

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    Tikona Digital Networks

    Harrasment by tikona despite disconnection by Tikona Digital Networks:

    (5 of 5)

    Dear Mr. Gunera,

    Greetings from Tikona,

    We have checked and found your account is terminated as per your request.

    As full and final is concluded, we request you to make payment of Rs.1,518.55/- at the earliest.

    For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.