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Very very poor speed and service and fraud for repayment of money

Complain ID : CCN028139   46   Complaint's Reply

Internet Complaint Complaint Date: August 3, 2017
  • State :  Maharashtra
  • City :  Thane
  • Address: 302, New Anurag, RNP Park, Bhayander East
I have taken net connection on 21st july 2017 at night apprx. 9:30. from very next date I started facing problem and I told to Sales person, He told me to wait at-least one day speed will be proper after a day. after that 2nd day he didn't picked my call and after many time calling to Complaint number of Tikon They only tell to arrange engineer visit but only 1 engineer visit I got but that person also not resolve my problem and I taken new connection of other net provider within 5 days of very frustrated and very worst experience with tikona broadband. Now I want my payment back but customer care executives are telling that amount will not going to refund.
Complaint Against / To: Tikona Internet Provider

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    Tikona Care

    Very very poor speed and service and fraud for repayment of money by Tikona Care:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

    Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

    Regards,
    Tikona Care.

    Tikona Care

    Very very poor speed and service and fraud for repayment of money by Tikona Care:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We have not received your information; hence we consider this case closed from our end.

    We now request you to share your detail on our official Tikona Forum - forum.tikona.in

    Regards,
    Tikona Care

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.