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Non accessibility of internet services complaint to customer service

Complain ID : CCN021100   32   Complaint's Reply

Internet Complaint Complaint Date: July 14, 2016
Modified date: July 14, 2016
It may kindly be noted that since 2/07/2016 there is frequent disconnection of my internet services provided by you and since 7/07/2016 I'm literary unable to access the internet services and regarding it I've made a complaint to customer service but the issue remain unsolved but it was told that the same will be resolved within 24 hours but your engineer not yet visited for resolution even after task was assigned. Further the same type of problem had arised in the past which was also attended by the company with undue delay even after regular reminders and follow up for resolution. User ID - 1114639030

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.