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Internet service is not working since august - NetPlus Broadband Services

Complain ID : CCN033881   203  

Internet Complaint Complaint Date: September 18, 2018
Modified date: September 22, 2018
  • State :  Punjab
  • City :  Mohali
  • Address: Scramble Apps, F 539, Phase 8B, Industrial Area. Mohali.
My Netplus customer id is: 0001003257.

The internet service is not working since August 2018.

We have launched multiple complaints using their customer care services number 70875 70875.

Our filed complaints are:-
31-08-18 -> 2018083101952
06-09-18 -> 2018090600872
10-09-18 -> 2018091000960

Our registered phone number with them is 8427311922.

They are closing the complaints in backend while non of their technicians has ever visited us in person.

We are facing a lot of loss due this as we are an IT company whose whole and sole works on internet only.

We had paid all bills on time and we are just have issue with their service and behaviour.
Complaint Against / To: NetPlus Broadband Services

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