I got call from 01171638600 and that bastered has stared abusing to me, vodafone

Complain ID : CCN013971   40   Complaint's Reply

Internet Complaint Complaint Date: October 4, 2015
Modified date: October 6, 2015

I am your 6 year old customer of vodafone carrying postpaid bill average bill size is Rs.1000.
today at 1:50 pm I got call from 01171638600 and that bastered has stared abusing to me I want strong action against him. I visited your store at kalkaji they were not able to track that bastred. they have given me registration no that's it.

I want to know is the way Vodafone handling to their customer

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.