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Complaint Tikona Internet speed problem

Complain ID : CCN024048   34   Complaint's Reply

Internet Complaint Complaint Date: November 7, 2016
Modified date: November 7, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: 2milan Apartment Burning Ghat Road ,Koregaon Park
Dear
Last one year I am in touch with Tikona care.i have to call them then only I am getting speed.i lodged a complaint so many times but they are saying that everything is OK from back end.when I told that I will be consumer forum then they sent their engineer 2 days back .but in vain.i want my o e year refund along with my mobile bill from them as they harassed me a lot
Complaint Against / To: Tikona internet services

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    Tikona Care

    Re:Complaint Tikona Internet Speed Problem Pune by Tikona Care:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKNOV06952 to your case.

    Request you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

    Tikona Care

    Re:Complaint Tikona Internet Speed Problem Pune by Tikona Care:

    (5 of 5)

    Gentle Reminder

    Dear Subscriber,

    Greetings from Tikona.

    This is a gentle reminder to follow-up on your concern listed on Nov 6, 2016. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKNOV06952 in the subject line.

    Regards,
    Tikona Care

    Tikona Care

    Re:Complaint Tikona Internet Speed Problem Pune by Tikona Care:

    (5 of 5)

    Final response

    Dear Subscriber,

    Greetings from Tikona.

    We have not received your information. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.