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Complaint for Airtel is charging us 3g prices

Complain ID : CCN018565   35   Complaint's Reply

Internet Complaint Complaint Date: May 19, 2016
Modified date: May 19, 2016
  • State :  Jharkhand
  • City :  Ranchi
  • Address: Torpa Road Khunti Toli Khunti 835210
Airtel is charging us 3g prices but providing 2g speeds

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    beant singh

    airtel cut my balance but I have not used a full pack in my account by beant singh:

    (5 of 5)

    Airtel is deduct my balance for internet but I have not used full 3g pack I have 10 mb in my account.. when I contact the customer care they said if ur download a big file nd data is less the balance is cut from ur account.. what is this if I click to download on a big file then how can they decided I have consumes full internet pack without I not consumes full mb.. I.paused download after my full pack.is used.. but how they decide it first... fraud I want to go to consumer court.. they can fraud many people daily with this trick.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.