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ACT Fibernet (Router Refund)

Complain ID : CCN016325   44   Complaint's Reply

Internet Complaint Complaint Date: March 7, 2016
The company installed a faulty wi-fi router and then upon several complaints took it back by saying they will refund the amount related to router. It's been more than three months that I've been writing emails and raising complaint but no action has been taken till now.

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    ACT Fibernet

    RE: ACT Fibernet (Router Refund) Bangalore by ACT Fibernet:

    (5 of 5)

    Dear Valued Customer,

    We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

    Warm Regards,
    ACT Fibernet

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.