Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

11 Days unresolved of lost Connectivity issue

Complain ID : CCN047640   23  

Internet Complaint Complaint Date: August 31, 2020
They are not giving satisfactory service and delay to resolve the Connectivity issue. From last 15 days I don't have internet connectivity, in this pandemic my works are disturbing..... And I lost 3 deals by not mailed the data on time ..

From last 11 days the internet not working... I raised my complaint but till now they are not resolved...
Just gives excuses...

And they are also forcing me to change my cable and reduce to give the refund of security money of the cable...

They charged me again for the cable...

Can't understand what happened with me...

Please help.

Thanks and regards

Ar ANKIT Rathi
Complaint Against / To: Excitel

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.