HDFC life_Classic Assured Plus - Concern about miss guidance by executive
Complain ID : CCN026197 40 Complaint's Reply
Insurance Complaint
Complaint Date: February 17, 2017
Modified date: February 21, 2017
- State : Delhi
- City : South Delhi
- Address: F-14/2, 3rd Floor, JogaBai Extn.
Dear Sir/Ma'am,
My Name is Uzair Khan I bought a policy no. 18255987 on 26 February 2016 from HDFC life_Classic Assured Plus.
Concern about charging interest on Policy & asking for back copy of the credit card.
1. The executive said you (I) will have to pay interest on the premium of the policy for 1st year if I pay it by credit card 12 EMI. I have done that and given about INR 2600/- as interest. 2nd year on-wards it will be interest free as per executive at HDFC branch where I have meet with her. Now no one is putting any interest on it.
2. I have given them credit card front photo last year to get money from credit card. They have asked photo of the credit card again, again I have given. But they wanted it again with Front and BACK (CVV) side photo which bank don't say to share anyone. I am paying my policy premium online and it says 14% interest will be charged HDFC Credit card.
i) I need know to that, why they are charging to me for that because bank executive has promised it will be interest free from next year onwards.
ii) Why can't HDFC life give it on paper that it will be interest free after 1 year. If executive is promising the same then they have to apply frequently.
iii) Why HDFC life executive is asking me to give him BACK (CVV) side photo of the credit card.
My Name is Uzair Khan I bought a policy no. 18255987 on 26 February 2016 from HDFC life_Classic Assured Plus.
Concern about charging interest on Policy & asking for back copy of the credit card.
1. The executive said you (I) will have to pay interest on the premium of the policy for 1st year if I pay it by credit card 12 EMI. I have done that and given about INR 2600/- as interest. 2nd year on-wards it will be interest free as per executive at HDFC branch where I have meet with her. Now no one is putting any interest on it.
2. I have given them credit card front photo last year to get money from credit card. They have asked photo of the credit card again, again I have given. But they wanted it again with Front and BACK (CVV) side photo which bank don't say to share anyone. I am paying my policy premium online and it says 14% interest will be charged HDFC Credit card.
i) I need know to that, why they are charging to me for that because bank executive has promised it will be interest free from next year onwards.
ii) Why can't HDFC life give it on paper that it will be interest free after 1 year. If executive is promising the same then they have to apply frequently.
iii) Why HDFC life executive is asking me to give him BACK (CVV) side photo of the credit card.
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Complaints
by HDFC Life:
(5 of 5)
Hi, please write to us at service@hdfclife.com from your registered Email ID for us to look into it.
Fraud by syska by Sanjeev Chandna:
(5 of 5)
I have purchased a mobile phone along with syska insurance on 29th june 2016 and my screen got damaged. Now syska is rejecting my claim by giving stupid reason that i have bought insurance on 30th June but my mobile wad activated on 29th june. But when i adked them to check the bill date they have denied my claim.
This is a simply fraud and i have now decided to go to consumer court. I cant take it any more as they are not replying and not providing me any resolution.
Need an revrt on this grom syska team.
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