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Breakage of dining table, The reason for breakage is clearly the poor quality of glass used and is a

Complain ID : CCN036062   48  

Furniture Complaint Complaint Date: December 15, 2018
Modified date: January 4, 2019
  • State :  Karnataka
  • City :  Bangalore
  • Address: Flat No A-107, The Mark Residences,5-5, 1st A Cross, NRI Layout, Ramamurthy Nagar
Dear royal oak team,

This has reference to the dining table purchased from your banaswasdi store on 07/11/2014 in the name of shikha prasad order no:[protected]. The table had a glass top. The glass on the table suddenly broke off (Almost blasted) into pieces with a loud noise. The glass pieces were scattered all around the house which could have caused a serious injury.

This is a safety concern. The reason for breakage is clearly the poor quality of glass used and is a manufacturing defect (https://youtu.be/7EgAUhsiRQs).

i have received call on 26th sep but now it is almost 2 month and it not rectified yet.

Please do the needful asap.

Regards,
Praveen
Contact no:9535150340
Complaint Against / To: Royal Oak India

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