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Videocon dth recharge for 1 month i am paid ,but 17days i have seen channel and then after 17 days c

Complain ID : CCN031999   36   Complaint's Reply

DTH TV Complaint Complaint Date: May 27, 2018
Modified date: July 8, 2018
  • State :  Maharashtra
  • City :  Pune
  • Address: Flat No.904 Sai Mangal Nagar Road Icici Bank
videocon dth recharge for 1 month i am paid ,but 17days i have seen channel and then after 17 days channel not seen,my problem is that remaining days i have not see channel because customer tell me balance not here,but i have paid for 1 month but i have see only 17 days. so i want remaining days recharge.
Complaint Against / To: videocon dth

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    Videocon d2h

    videocon dth recharge by Videocon d2h:

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    Dear Customer,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team

    Videocon d2h

    videocon dth recharge by Videocon d2h:

    (5 of 5)

    Dear Customer,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
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    sudhakar

    by sudhakar:

    (5 of 5)

    the same issue happen with me ...when i did my last rechrged then my End Date of Subscription is 08-Jun-2018.

    The videocon donkey's disconnected my connection my connection on 06-jun-2018 means before my due date of subscription(which is 08-jun-2018).

    i have called customer care 7-8 times, they only logged complaint and closes it self .
    also mailed to customercare@d2h.com no any simple reply from there also.

    Actually videocond2h is the worst d2h service as I ever seen, and customer support is very very worst, do not except any resolution from them.
    better to go consumer court and file complaint against videoon d2h Bloody donkey's

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.