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Videocon d2h - Base package changes without my consent

Complain ID : CCN031770   32  

DTH TV Complaint Complaint Date: May 13, 2018
Modified date: May 15, 2018
  • State :  Maharashtra
  • City :  Pune
  • Address: Umang Premier Ivy Estate Wagholi
Hi,

My base package has been changed from Popular to Gold Lite without my consent, and now customer care is saying that they can't change it back.
I want my base package to Popular and why did you change it without even asking me.
This is highly unprofessional and illegal.

Cust Id: 179496849
Mob: 8421990424
Complaint Against / To: Videocon d2h

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