Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Vediocond2h - Not getting replacement of outdated parts like adopter and set up box

Complain ID : CCN031501   47  

DTH TV Complaint Complaint Date: April 21, 2018
Modified date: May 15, 2018
  • State :  Maharashtra
  • City :  Thane
  • Address: H-606, Poonam Avenue, Global City, Virar West 401303.
Dear Team,
I have connection with vediocond2h since more than 5 years. I have been getting bad experience of service so many times from them.
Since 3 days I am following up for replacement of Adopter, but till the time there is no response from coceren team. It is very bad experience in service from the company. Set up box adopter is outdated , it is not available in market because our connection is too old. If company currently using next generation box and adopter then why the company is not replacing old setup box and adopter or related material for existing customers?
Neither i have received any call or msg from this company to resolve this issue whenever I am calling just getting me answers adopter is not available in company.
Why customer has bear Such unprofessional response.
We are not getting response and service. it is too much stupid support from vediocond2h...
We are not able to use television because the required parts are not available in market nor it's with vediocond2h.
I have only way to shift our connection to other company.
There is no one responsible manager working in this company. I have lost too much time for waiting their response. They asking me charges for that & they asking it should be in Cash payment only, not by other mode. They are just making fool to the customer.

Regards.
Dhanaji Bhaingade
9920111926
Customer ID - 111792718

Complaint Against / To: Vediocond2h

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.