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Complaint to videocon d2h signal not available

Complain ID : CCN031660   72   Complaint's Reply

DTH TV Complaint Complaint Date: May 3, 2018
Modified date: May 15, 2018
dear sir,

i myself mr. aniruddha s. joshi. a videocon d2h consumer, and my customer id is 162113549. sir, my set top box do not receive signals since 2nd may 2018 (from neary about 7 o clock) to till today, i have called many times to customer care regarding the issue. initially i am being told that this is a technical issue and it will resolved itself. after 2 hours the issue was still exist. and till today still the signal is not yet available. The response of telicallers was quite rude, and arrogant. many time , i doubt they deliberately disconnected my call, none of the supervisor attended my call in-spite of my repeated request.

when a consumer fail to recharge in time, the company immediately disconnected the service, but now when a company is defaulted to provide uninterrupted service to its consumer , and the consumers faces a pathetic experience from companies telecallers how the company is going to compensate its customer.

so i request you sir, kindly take an appropriate action against the company,

aniruddha s. joshi.
9423215726
Complaint Against / To: videocon d2h

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    signal not available by Videocon d2h:

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    Dear Customer,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

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