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Videocon d2h hd Not showing all channels.not response customer care.

Complain ID : CCN037420   36   Complaint's Reply

DTH TV Complaint Complaint Date: February 14, 2019
Modified date: February 21, 2019
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Room No 347.lal Bhadurshastri Chawl., Akruli Road Kandivali E
My set-up box Videocon d2h hd.customer id no106258450.before 10 to 12 days all channels r closed. Regularly call to customer care no 10 to 15 times.not response. (By chance any one received call.)says technical issue hei sir avi hum appko kuch v nehi boll sakte.how much time to solve this issue. Not reply customer care site.
Complaint Against / To: Videocon d2h

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    team d2h

    by team d2h:

    (5 of 5)

    Dear Suman,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Regards,
    Team d2h

    team d2h

    by team d2h:

    (5 of 5)

    Dear Suman,

    We would like to inform you that we tried to call but you are not contactable. We have sent refresh command from our end.

    Regards,
    Team d2h

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.