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VIDEOCON D2H Services not provided, TRAI channel regulations

Complain ID : CCN037394   41   Complaint's Reply

DTH TV Complaint Complaint Date: February 13, 2019
Modified date: February 21, 2019
  • State :  Maharashtra
  • City :  Mumbai
  • Address: B-3/,premji Nagar,10 Flr,daulat Nagar , Borivali East,road No 10
I have submitted a request as required to for the channels as i want as per the new TRAI channel regulations. They asked me recharge which I did yet they are not providing the channels I paid for. They mentioned they have recieved the recharge but cant get my request for channels.
Complaint Against / To: VIDEOCON D2H

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    Shivam rajan

    Decline of customer representative Mr.Nirmal of Videocon D2h to change Subscription pack of TV channels by Shivam rajan:

    (5 of 5)

    Dear Sir,
    It is very annoying and disheartening that one of your customer representative denied my appeal to change my subscription pack of TV channels.
    IAM going to complaint in TRAI platform against this behaviour of your company.


    Shivam
    Id-89539489
    Mob-9414024130

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.