Videocon d2h package migrated without prior notice

Complain ID : CCN037311   36   Complaint's Reply

DTH TV Complaint Complaint Date: February 10, 2019
Modified date: February 21, 2019
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Shukla Sadan, Daulat Nagar Road No 10
as per trai guidelines, Videocon without any communication migrated to new plan of their own without consent.

also pathetic customer service, unable to login to account
Complaint Against / To: Videocon d2h

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    team d2h

    by team d2h:

    (5 of 5)

    Dear Vikas,

    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.

    Regards,
    Team d2h

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.