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Videocon D2h Not able to see any channel inspite of huge balance of more than one year

Complain ID : CCN037376   28  

DTH TV Complaint Complaint Date: February 12, 2019
Modified date: February 21, 2019
  • State :  Maharashtra
  • City :  Pune
  • Address: Wing P1 Flat No 304 Empire Estate, Chinchwad Pune
My customer ID is 160836629. I have an account balance of Rs 9507 .15. Since last 5 days I am not able to see any channel. I have lodged complaint several times . My complaints nos are 687918081 and 687959749 dated 09/02/19, There helplines nos are not connecting but somehow it was connected on 09/02/2019. As per discussion with there representatives, after introduction of create my own pack by TRAI, they are not able to add any channel from their side and ask me to do it from their website www, d2h.com, but this website is not working and in spite of so much balance, i am not able to see any channel. They are not providing any solution . My request is either they should rectify their problem or refund my amount. please help me
Complaint Against / To: Videocon D2h

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