Videocon D2H have lock in period for several channels

Complain ID : CCN029971   39   Complaint's Reply

DTH TV Complaint Complaint Date: December 25, 2017
Modified date: December 26, 2017
CustomerID: 72802592

Now a days india criket matches are not broadcast on DD National and DD Sports channel by D2H provider.
But during match time they have screen saying to activate sports channel by giving misscall and showing charges for 1 month subscription and no wherer mentioned about locking period.
So, from above message I have recharged by giving misscall to given number, but afterwards I came to know that they have 3 months locking period without mentioning anywhere.

I feel lock in period for any channel subscription is against customer rights. So, please take actions against this complaint.

Monthly subscription charge is RS34.22 for 3 months, which is equal to Rs102.66
Complaint Against / To: Videocon D2H

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Videocon D2h

    VIDEOCON D2H HAVE LOCK IN PERIOD FOR SEVERAL CHANNELS by Videocon D2h:

    (5 of 5)

    Dear Customer,

    We would like to inform you that as per the Supreme court orders, DTH platforms have been barred from showing major sporting actions, re-transmitted through DD channels. To continue watching the sporting event, kindly switch to Star Sports 1, Star Sports Hindi 1, Star Sports 1 HD or Star Sports Hindi 1 HD. Also, you can write to us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.


    Warm Regards,
    Videocon d2h Team

    Shubham tripathi

    Sony ten 1channel nahi remove kiya ja raha hai by Shubham tripathi:

    (5 of 5)

    i wan to remove sony ten 1channel. Because d2h price is very high. Lekin iske regarding meri koi complain nahi sun raha hai.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.