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Complaint to Videocon d2h has removed Sony ten1, ten2 and ten3 channels

Complain ID : CCN029649   53   Complaint's Reply

DTH TV Complaint Complaint Date: November 29, 2017
Modified date: December 13, 2017
Videocon d2h has removed Sony ten1, ten2 and ten3 channels from their New diamond pack without informing.
As a customer I purchased a product for a period of 3 months on 9th Oct 2017 looking at the features offered.
But now they are asking more money to avail the same features that I paid for.
This is a fraud where you sell a product with features and then revoke them intermittently.
Complaint Against / To: Videocon D2h

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    Videocon D2h

    ASKING FOR MORE MONEY FOR ALREADY SUBSCRIBED CHANNELS by Videocon D2h:

    (5 of 5)

    Dear Customer,

    We request you to write to us at Customercare@d2h.com to help you better in this regard.

    Warm Regards,
    Videocon d2h Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.