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Videocon D2H due to their worst customer service I have changed my mind not to use Videocon D2H

Complain ID : CCN034464   63   Complaint's Reply

DTH TV Complaint Complaint Date: September 26, 2018
Modified date: October 23, 2018
I have recharged my Videocon D2H for Rs.1380/- and asked them to Install the Dish and HD Set top box, due to their worst customer service I have changed my mind not to use Videocon D2H and asked them to provide my recharged amount. So far I have sent more than 10 emails, every email they are telling some stories and diverting from the subject and not ready to refund my amount. I never came across with any of the Service providers like Videocon D2H worst in my life time. I have provided my email conversation details below.


Gmail Francis A
Complaint Against / To: Videocon D2H

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    Dear Customer,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.