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No Response to customer request - videocon dth Customer

Complain ID : CCN031438   40   Complaint's Reply

DTH TV Complaint Complaint Date: April 16, 2018
Modified date: May 15, 2018
I requested reinstallation of my videocon dth Customer ID 79809693 at 18.38 hrs on 15.04.2018 and request number is 579128183.

Till 14.00 hrs on 16.04.2018, there has been no response from Videocon to reinstall my DTH and whenever I am calling them, they are giving me misleading information about the reinstallation.

I would like to bring this to notice for consumer harassment and request you to resolve the same.
Complaint Against / To: Videocon

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    Dear Customer,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.