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FAILED RECHARGE COMPLAIN AGAINST VIDEOCON D2H

Complain ID : CCN031411   117   Complaint's Reply

DTH TV Complaint Complaint Date: April 13, 2018
Modified date: April 13, 2018
Dear Sir/Madam,


I have recharged my d2h account with Rs 400/- on 27th March 2018 via auto pay function of my HDFC Credit Card 9114 but no recharge was effected in my subscriber account(Subscriber id : 22918459. I have already made repeated complaints over the phone and via mail, but till date no resolution has been made. I have also spoken with the Bank authorities regarding the same and they told me that the amount has been correctly debited and transferred to the Videocon D2h account. The nodal officer also did not acknowledge my complaint.


Transaction reference no : TLTP3060339
Transaction Details as per Bank : HDFCR52018032871571389


The screen shot of the transaction from credit card has also been attached.


Please look into the matter
Complaint Against / To: VIDEOCON D2H

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.