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Customer Harassment by D2H

Complain ID : CCN043584   42   Complaint's Reply

DTH TV Complaint Complaint Date: January 28, 2020
  • State :  Maharashtra
  • City :  Thane
  • Address: Datat Nagar Ayre Road Dombivali E 421201
Customer Harassment by D2H D2H Service is failed from 18 Jan to 20 Jan 2020 but service charges amount is deducted from my Account customer id : 237886760 Name : Gautam Balam Negi

I recharged date of 18/01/2020 Rs 100/ & date of 20/01/2020 RS 100/ but balance is Nil today .Kindly do the needfully take action & confine me
Also i Called Customer Care They are disconnected after my Call Every time they cant give me any proper region ....
Complaint Against / To: Gautam Negi customer id : 237886760

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    Team d2h

    by Team d2h:

    (5 of 5)

    Dear Gautam,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    Team d2h

    by Team d2h:

    (5 of 5)

    Dear Gautam,

    We would like to inform you that the current account balance of your d2h account is Rs.49.48 and the next recharge due date is 07-Feb-2020. Moreover, we have sent a technical command for updation of your d2h-My Account.

    Thanks & regards

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.