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Not solved issue since one month very bad reply

Complain ID : CCN038768   42   Complaint's Reply

DTH TV Complaint Complaint Date: May 16, 2019
I am a Videocon d2h customer , I have been facing isssue of no signal since last one month, every time they promise to send person , but yet no one come . Very third class service from Videocon and their commitment level also poor , I am harassed by them .

Regards
Kishor - 9637997993

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    Team d2h

    by Team d2h:

    (5 of 5)

    Dear Kishor,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    Team d2h

    by Team d2h:

    (5 of 5)

    Dear Kishor,

    We would like to inform you that we have registered the complaint related to Signal issue with complaint number 64972278 and also escalated your concern to our service representative to address your complaint on priority. Kindly let us know if you need any further assistance.
     
    Thanks & regards

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.