Can't Service Provide, Complained to videocon d2h cc 6 days back regarding channels are not coming a

Complain ID : CCN038922   40   Complaint's Reply

DTH TV Complaint Complaint Date: May 30, 2019
Modified date: June 3, 2019
  • State :  Maharashtra
  • City :  Palghar
  • Address: A Wing 301 Poonam Imperial Global City Virar West
Complained to videocon d2h cc 6 days back regarding channels are not coming after recharge, they told engineer will visit bla bla. But no engineer is visiting afterwards.
After calling daily to cc, they will tell transferring my call to senior supervisor, and that supervisor, i don't know,
Has no power or no visibility, he/she will tell engineer will definitely visit today, but still no visit. I am suspecting they have any engineers or not,
They are paying anything to their employees or not. Only cheating and bluffing to the customer. What a # company is this. On top of when
We will call to the cc, they will always say very calmly that "videon d2h main aapko puri sahayata prapt hogi". I don't know sahayata or cheating/bluffing
Which they are talking about. I think they are looting people and when we will call to cc they will just tease us like we are one of the bakra. # company.
Never seen any company like this worst service of the decade.
After that I was call D2h agency person and told him please visit at home for the Explane the use of D2H
But agency person was replying me Faltu ka time nahi hai Mere pass ki tum logo ko ghar aa kar Demo dene ka
Bhaut sare kaam hote hai hum logo ke pass
Dubra call nahi karne ka agency main
Jo b problem hai customer care pe call karne ka,
Cust id 229798816 of my D2H
My cell
Complaint Against / To: D2H Agency

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    Team d2h

    Can't Service Provide, Complained to videocon d2h cc 6 days back regarding channels are not coming a by Team d2h:

    (5 of 5)

    Dear Shrikant,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    Team d2h

    Can't Service Provide, Complained to videocon d2h cc 6 days back regarding channels are not coming a by Team d2h:

    (5 of 5)

    Dear Shrikant,

    We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in the future.

    Thanks & regards

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.