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D2h magic stick is not deliver

Complain ID : CCN043163   56   Complaint's Reply

DTH TV Complaint Complaint Date: December 23, 2019
  • State :  Maharashtra
  • Address: Bharat Business Channel Ltd. 1st Floor, New Link Road,Oshiwara, Near Mega Mall, Mumbai
I was order a d2h magic stick from d2h official app infinity on 13 December and today is 23 December but it is not deliver. D2h don't provide cash on delivery so i do payment online with debit card. When i was order this stick d2h said it will be delivered in 6 to 7 days .10 days was goen but no dispatch details and tracking details send me from d2h end. I send daily 2 mails to d2h regarding this issue but d2h give no response to me. His customer care agents donot have any knowledge.
Complaint Against / To: Videocon d2h

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    Team d2h

    D2h magic stick is not deliver by Team d2h:

    (5 of 5)

    Dear Customer (Anonymous),

    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.

    Thanks & regards

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.