Connection Problem complaint against Videocon D2H

Complain ID : CCN029196   88   Complaint's Reply

DTH TV Complaint Complaint Date: October 22, 2017
Modified date: October 24, 2017
  • State :  Delhi
  • City :  North East Delhi
  • Address: E-21A, Street No.09, Subhash Vihar, North Ghonda, Delhi-110053
Dear Concern,

I want to complaint against Videocon D2H. I am videocdon d2h user my D2H Customer ID is 133140598.
I pay always service charge to videocon d2h. but i m facing same problem but they always demand service charges....
Complaint Against / To: Video-con D2H

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    vijay kumar Gupta

    videocon d2h by vijay kumar Gupta:

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    dear sir plz check my d2h videocon is it facing some problem

    Videocon D2h

    CONNECTION PROBLEM COMPLAINT AGAINST VIDEOCON D2H by Videocon D2h:

    (5 of 5)

    Dear Customer,

    Request you to write to us at Customercare@d2h.com to help you better in this regard.

    Warm Regards,
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    Shewale R R

    Downgrade package by Shewale R R:

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    Coustermer id: 44947275

    Sir,
    I have call to Coustmer Care for down grade my package on 27 June 2018 (Complaint No. 603146202) and Coustmer Care executive said me, your pack will be downgrade in 24 hr.
    After 24 hr i have call again to Coustmer Care executive for current status.
    Mr. Sagar Suresh Mosala has attend my call and he says that, your pack is locked for 90 day and we can not downgrade your pack.
    I'm also requested to him to transfer my call to senior but Mr. Sagar Suresh Mosala has disconnected my call.
    It is completly mallpractice by Videocon.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.