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Videocon D2H service holder my customer id is 112553088

Complain ID : CCN028501   68  

DTH TV Complaint Complaint Date: September 4, 2017
Modified date: September 5, 2017
  • State :  Delhi
  • City :  Central Delhi
  • Address: 8B/4 NPL Colony New Rajender Nagar Delhi-60, K.SKrishnan Marg
I am videocon D2H service holder my customer id is 112553088, they show message at the time of recharge at date 14/07/2017

Monthly Subscription:SUPER GOLD, (Rs. 295/month),
Add ons :FREE SPORTS MEGA, Free Punjabi Add-on, SUPER GOLD HD ADD-ON, KIDS ZONE, KIDZ PRIME

Recharge Term :
60 Months (200 days FREE)
12 Months (30 days FREE)
3 Months (4 days FREE)
Specific Amount
24 Months (75 days FREE)
6 Months (14 days FREE)
1 Month

Recharge Amount : (Minimum recharge amount is Rs. 200 )
885
Total benefit worth Rs. 39.33
(FREE 4 days worth Rs. 39.33)

against of that i take three month package of rupee 885 there is no message shown for my subscription ( all detail for this i get when i put my ID for recharge) today @ dated 4/09/2017 suddenly they stop all services, when i call to service center ms. Priya And Ms. Urmila will say that the amount will be deduct for my subscription (without informing me) please suggest how can i find back my money.
Complaint Against / To: videocon d2h

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