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Complaint against Tata Sky for customer care False Promises and Change Of Plan

Complain ID : CCN023373   55   Complaint's Reply

DTH TV Complaint Complaint Date: October 17, 2016
Modified date: October 18, 2016
  • State :  Delhi
  • City :  North Delhi
  • Address: M-5 Type 1st New Police Line Kingsway Camp Delhi - 110009
Dear Sir/Madam,

I bought Tata Sky and my consumer number is 1172520692.

Whenever I call them for bad service or channel is not coming everytime they have only answer is signal problem we can't do anything. Every month almost 5-6 times I have to call them and when I say I need my complaint number they always say you will get the complaint number on your registered number which never happened and when I again call them to know the status of my last complaint they say - we haven't received any complaint from you.
Second, every after 2 months they change my plan without asking or any request and because of that I have to pay extra every month - I am fed up with the services of Tata Sky.
Third, I have already registered for HD services and every month they remove the HD and when you make a complaint they restored it.

Sir, I want strict action against TataSKY.

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