Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complaint not addresed properly even after 15 Days for HD SET TOP BOX

Complain ID : CCN021261   32  

DTH TV Complaint Complaint Date: July 22, 2016
Modified date: July 22, 2016
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: 887, Vishal Nagar Society, Near Govindwadi, Isanpur
CUSTOMER ID - 1015088998

Hello,

I had raised complain of inproper display after new HD SET TOP BOX was installed, since more than 15 Days.

The engineer visiting initially complained that problem is because screen size of TV is big there is problem. When we did not accepted this reason and again filed complain the next time engineer complained that problem is with LED.

We called and got checked with LG Engineers and they confirmed LED have no problem at all.

There after TATA SKY engineer told there might be problem with wiring and he will change it and check. It has been almost a week since then i am following up with TATA SKY engineer. He is everyday giving new reason.

Kindly give us solution to this problem urgently because we are already losing the rent that is been paid as well as its difficult to be without proper cable service.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.