HDFC has Transfered money from saving account without any details
Complain ID : CCN018465 35
Consumer Court
Complaint Date: May 18, 2016
I am using HDFC credit card from 2005 it never happen in last 10 years that
either I have defaulted or even not paid the full amount in any single
month. Last year HDFC has send a membership fee credit card which I got to
know at the time of renewal and I requested to cancel the card as I don't
want to hold credit card which attracts yearly membership fee. I have paid
all the due which I have used however bank is sending me credit card bill
every month which have membership fee and late payment charges getting
added every month. This is going on last 7 month and there is no solution
of email or connecting with customer care. Now HDFC has taken one step
further and unethically without any information 1st they blocked 7300 Rs in
my saving account and today they have transfer the same in credit card
account and settle the payment. Now they have taken out money from my
saving account and also blocked the credit card.
either I have defaulted or even not paid the full amount in any single
month. Last year HDFC has send a membership fee credit card which I got to
know at the time of renewal and I requested to cancel the card as I don't
want to hold credit card which attracts yearly membership fee. I have paid
all the due which I have used however bank is sending me credit card bill
every month which have membership fee and late payment charges getting
added every month. This is going on last 7 month and there is no solution
of email or connecting with customer care. Now HDFC has taken one step
further and unethically without any information 1st they blocked 7300 Rs in
my saving account and today they have transfer the same in credit card
account and settle the payment. Now they have taken out money from my
saving account and also blocked the credit card.
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