Paid cash but did not receive the product

Complain ID : CCN018695   29  

Consumer Complaint Complaint Date: May 20, 2016
I ordered 2 nehru jackets from bestdeal,paid for it, and afterwards I checked it was small size, I couriered it back to the shop, it has been 40 days but I did not receive my product.
Order no 1192742.
Customer care is fooling us since 1 month.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.